Our Ultrafast plans bring the latest fibre technology into the heart of your home
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Frequently Asked Questions
This can vary. You’ll be able to get up to our advertised speeds when you use an Ethernet cable connected to one device. Things like distance from the router, interference from other devices and wall thickness can affect WiFi signal. More speed means more devices can connect at the same time across multiple users without compromising quality. Score!
This promotion will end on the 31 of May 2022 and is open to new eCable customers only, where the named account holder is a resident of the United Kingdom aged 18 or over.
Just choose a broadband package with us and we'll contact your current provider for you (unless you're with Virgin Media*).
We’ll give you a switching date – usually within two weeks, unless you choose a later date. We'll pop your router in the post and text you when your broadband is activated. Simple.
If you need an engineer installation, we’ll let you know when you order.
*If you’re with Virgin Media, the best thing to do is talk to us and Virgin to try and line up the switch in service.